Urgent Referral for Treatment

Urgent referral to hospital

If your GP requests an urgent appointment for you to see a specialist to investigate cancer or a breast symptom where cancer is not expected, you have the right under the NHS Constitution to be seen within two weeks. Exceptions include personal choice to wait longer.

To ensure you can be seen within 2 weeks of your GP referral you may not be offered the hospital of your first choice as, in order to assess you quickly, you may need to be seen at any one of the Heart of England Foundation Trust (HEFT) sites: Good Hope Hospital, Heartlands Hospital, Solihull Hospital or Birmingham Chest Clinic. This does not mean that you will have to continue to be seen at the same hospital site if you need further tests or treatment. You can ask to be seen elsewhere for follow up.

If an urgent referral is made for you please ensure you are contactable on the phone number you have given. You will be contacted by phone to arrange an appointment and this may be offered at short notice or at any time within the following two weeks.

It is important that you are seen without delay but if you have confirmed an appointment and cannot attend, please telephone 0121 424 5000 to rearrange and to free up your appointment slot for another urgent patient referral.

If you have any questions, please ask your GP or surgery team.

pdf 2 Week Referral Patient Leaflet
(290 KB)
pdf
(328 KB)