We have been working hard to help Solihull residents plan and prepare. We are determined to protect the standards of service for people accessing services in Solihull, particularly during the winter months but at all other times (Easter Bank Holiday information below).
Hospitals, GPs, social services and other health professionals will continue to work together to respond to local needs.
If you’re not sure which NHS service you need, telephone 111. An adviser will ask you questions to assess your symptoms and then give you the advice you need, or direct you straightaway to the best service for you in your area.
Ask your pharmacist
Pharmacists are experts in many aspects of healthcare and can offer advice on a wide range of long-term conditions and common illnesses such as coughs, colds and stomach upsets. You don’t need an appointment and many have private consultation areas, so they are a good first port of call. Find your local pharmacy here: http://www.nhs.uk/Service-Search/Pharmacy/LocationSearch/10
Pharmacy opening times during Easter 2017
See your family doctor
GPs assess, treat and manage a whole range of health problems. They also provide health education, give vaccinations and carry out simple surgical procedures. Your GP will arrange a referral to a hospital specialist should you need it. Find your local GP practice here: http://www.nhs.uk/Service-Search/GP/LocationSearch/4
*GP - Out of Hours
You can telephone your normal GP Practice number and follow the given instructions which will help you access the most appropriate service.
*This service is offered across the Bank Holiday period from Friday 14 April through to Monday 17 April 2017*
Urgent Primary Care Service at Solihull Hospital
There is now an Urgent Primary Care Service at Solihull Hospital. This service began on Saturday 29 October 2016.
This service brings together all the urgent care services under one roof within the hospital following the closure of the temporary Walk-in Centre building.
The Urgent Primary Care Service is open for patients with urgent problems on a walk in basis 8:00am until 8:00pm seven days a week. It is accessed via a reception at the front of the hospital alongside the Minor Injuries Unit.
Patients may prefer to call 111 in the first instance for advice, as there are alternatives available in the community as well as access to clinicians for advice on specific concerns and at times booking into urgent services. The service is also integrated with the GP Out of Hours service.
The service does not replace the usual services offered by your registered General Practitioner including vaccinations, medical certificates, blood tests or longer-term care of medical problems.
Accident and Emergency
A&E departments provide vital care for life-threatening emergencies, such as loss of consciousness, suspected heart attacks, breathing difficulties, or severe bleeding that cannot be stopped. If you’re not sure it’s an emergency, call 111 for advice.
Winter health advice
Cold weather doesn't have to go hand in hand with illness. Here are some simple things you can do to help yourself stay well this winter.
- Keep warm – this may help prevent colds, flu or more serious health conditions such as heart attacks, strokes and pneumonia.
- Eat well – food gives you energy, which helps to keep you warm. So, try to have regular hot meals and drinks throughout the day.
- Get a flu jab – flu vaccination is offered free of charge to people who are at risk, pregnant women, carers and some young children to ensure that they are protected against catching flu and developing serious complications.
Common winter illnesses
- Colds – to ease the symptoms of a cold, drink plenty of fluids and try to rest. Steam inhalation and vapour rubs can also help. Prevent colds from spreading by washing your hands thoroughly, cleaning surfaces regularly and always sneeze and cough into tissues, throwing them away after use.
Find out more about treating colds
- Sore throats – a sore throat is almost always caused by a viral infection, such as a cold. Try not to eat or drink anything that’s too hot, as this could further irritate your throat; cool or warm drinks and cool, soft foods should go down easier.
Find out more about treating sore throats
- Asthma – a range of weather-related triggers can set off asthma symptoms, including cold air. Covering your nose and mouth with a warm scarf when you’re out can help.
Find out more about treating asthma
- Norovirus – this is also known as the winter vomiting bug, although it can cause diarrhoea too. The main thing to do to is drink plenty of water to avoid dehydration. You can also take paracetamol for any aches, pains or fever.
Find out more about treating norovirus
- Flu – if you’re 65 or over, have a long-term health condition such as diabetes or kidney disease, flu can be life-threatening, so it’s important to seek help early. However, if you’re generally fit and healthy, the best treatment is to rest, stay warm and drink plenty of water.
Find out more about treating flu