Ear Health (Audiology)

Following a procurement of Adult Hearing Services in 2016 any hearing assessments and aids for age-related hearing loss are provided by the following providers:

  • Hidden Hearing Ltd
  • Mediscan Diagnostic Services Ltd
  • Sandwell & West Birmingham Hospital NHS Trust
  • Scrivens Ltd
  • Specsavers Hearcare Group Ltd
  • The Dudley Group NHS FT
  • The Outside Clinic (Complete Price Eyeware) (Only provide a domiciliary service i.e. within the patient’s home)
  • University Hospitals Birmingham NHS FT

If you think that you need a hearing aid then you will need a referral from your GP to access the service. It is your choice as to which provider you see. In the table below there are links to the locations of the providers to help you find the one closest to you. Please do not contact the providers directly – referral must be through your GP.

Hearing Aid Services provided by Heart of England NHS Foundation Trust (HEFT)

Following the procurement of Adult Hearing Services, HEFT, which covers Heartlands, Good Hope, Solihull Hospital and Community Solihull Services, no longer provides Hearing Aid Services for age-related hearing loss and your GP cannot refer you to HEFT for this service.

Transfer from HEFT

If you have received a letter from HEFT because you were previously receiving their Hearing Aid Services, you will need to transfer to another provider. To register with a new provider of your choice for your NHS hearing aids, in the first instance you need to telephone the provider using the contact details contained in the table below. There are also links to the location of the providers to help you find the one closest to you. Please use the telephone numbers in the table below and do not contact the stores directly. Once you have registered with them your new AQP Audiology provider will take on the responsibility of your continued aftercare. 

Please see NHS Choices website for general information on hearing loss here.

Provider Telephone Link to Locations
Hidden Hearing Ltd 0800 037 3080 Click here for Locations
Mediscan Diagnostic Services Ltd 0161 337 8086 Click here for Locations
Sandwell & West Birmingham Hospitals NHS Trust 0121 507 4875 Click here for Locations
Scrivens Ltd 0800 626 427 Click here for Locations

Specsavers Hearcare Group Ltd

-       Solihull Hub

-       Chelmsley Wood Hub


0121 704 1125

0121 329 5510


Click here for Locations
The Dudley Group NHS Foundation Trust 01384 321 266

The Audiology service is provided from:

Brierley Hill Health and Social Care Centre

Venture Way

Brierley Hill

West Midlands


The Outside Clinic (Complete Price Eyewear) 0800 605 040  Only a domiciliary service is provided i.e. within the patient’s home
University Hospitals Birmingham  NHS Foundation Trust 0121 371 7100 Operate out of University Hospitals Birmingham NHS Foundation Trust
New Queen Elizabeth Hospital
Mindelsohn Way
B15 2PR

Tags: adult hearing services, aqp audiology ear health audiology hearing aid providers hearing aids hearing loss nhs hearing aids