On Friday10February, Julian Knight, Member of Parliament for Solihull constituency was taken on a tour through the new Urgent Primary Care service at Solihull Hospital.
The local MP was met at the Urgent Primary Care reception by Dr Patrick Brooke, Accountable Officer at Solihull CCG, Paul Williams, Head of Operations for Emergency Medicine at Heart of England NHS Foundation Trust and key Birmingham and District General Practitioner Emergency Room group (Badger) Urgent Primary Care staff, Fay Wilson, Medical Director and Victoria Young, Service Manager.
The temporary Walk-In Centre building on Solihull Hospital site closed as of 28 October 2016 and the new Urgent Primary Care service commenced alongside the Minor Injuries Unit, to bring together all urgent care services under one roof. These services are open for patients with urgent problems on a walk in basis 8:00am until 8:00pm seven days a week.
Julian Knight asked about the impact of the closure of the Walk-in centre and the impact on patients in Solihull.
Dr Patrick Brooke, Solihull CCG said,
‘There have been fantastic responses from patients and staff since the introduction of the new services. Everyone can see the current pressures on A&E units and Solihull people understood the need to merge Minor Injuries Unit and Primary Care into one to deliver a more sustainable service.
Over 2,500 patients used the new Urgent Primary Care service in December alone and the feedback we have had from patients has been excellent.’
Dr Fay Wilson, Badger’s Medical Director for Urgent Primary Care added,
‘It is fantastic that we have this integrated Urgent Primary Care and out-of-hours service up and running, which is the first phase. My vision would be one integrated reception which also links with other community services and to have an open door available 24/7’
Julian Knight said;
“It was very interesting to see work in progress at Solihull’s new urgent care centre. I look forward to Heart of England NHS Foundation Trust and Solihull Clinical Commissioning Group finishing the job and fully delivering what has been promised to the people of Solihull. It was great to meet the hard-working doctors and nurses at Solihull Hospital, and they were clearly committed to delivering great care.”