If you, or a member of your family, are unwell over the Christmas and New Year period, follow this handy guide on what to do and where to seek help:
Care for yourself at home
If you have a common health issue, like a cough, cold, sore throat or headache make sure you get plenty of rest and take your usual painkillers or medicines, if you need them (always read the label).
Call your GP
Your GP surgery will be closed on the following days:
- Monday 25 December
- Tuesday 26 December
- Monday 1 January
However, you can still phone your GP surgery and follow the instructions on the recorded message, which will help you find the best NHS service for your needs. This service is also available when your GP surgery is closed on other days.
Ask your pharmacist*
Pharmacists are highly trained health professionals and they can offer advice on many common health problems and medicines. There are lots of pharmacies in the area and you don’t need an appointment. Find your nearest one at www.nhs.uk or by calling NHS 111.
Call NHS 111
You should call NHS 111 if you need medical help or advice, or are not sure which NHS service you need. It is staffed by highly trained advisors, is free to call and open 24/7.
Urgent Primary Care Service
If you have an urgent health problem that you would usually see your GP about, you can use the Urgent Primary Care Service at Solihull Hospital. This service is open daily from 8am until 8pm. No appointment is necessary, but please call NHS 111 for advice before you attend.
Minor Injuries Unit
If you have an injury or illness which is not life-threatening, you can visit the Minor Injuries Unit at Solihull Hospital. They can help you with things like: sprains and strains; cuts; broken bones; minor burns and scalds; minor head injuries; animal bites; and minor eye injuries. They are open 24/7 and no appointment is necessary, but please call NHS 111 for advice before you attend if possible.
Accident & Emergency (A&E) and 999
Please remember that calling 999 and going to A&E is for serious and life-threatening emergencies only e.g. loss of consciousness; severe chest pain; severe blood loss; suspected stroke; breathing difficulties; and severe burns.
*Please check pharmacy opening hours with your local pharmacy.